Last updated: June 20, 2026
These Terms of Service (“Terms”) govern your use of the Jorvio Quotes software, websites, and related services (the “Service”) operated by the business running this site (“we,” “us,” or “Operator”). By creating an account, clicking to accept these Terms, or using the Service, you agree to these Terms. If you use the Service for a company, you represent that you have authority to bind that company.
The Service helps contractors and similar businesses create, send, and manage quotes and proposals, communicate with customers, schedule work, run a simple company site, and optionally collect payments from those customers through Stripe-hosted checkout. Features, limits, and availability may change. We will give reasonable notice when we can.
You must be old enough to form a binding contract where you live. You are responsible for your login credentials and for all activity under your account. Notify us promptly if you believe someone else is using your account. You must provide accurate account information and keep it current.
Electronic acceptance and records. When you accept these Terms or our Privacy Policy in the product (including when you first create an account or when we publish an update and you accept again), we store a secure, timestamped record of that acceptance. That record may include the version labels of the documents shown to you, a consent batch identifier (“epoch”) when we use one to group published legal versions, the approximate time of acceptance, and technical details described in the Privacy Policy (such as IP address and browser user agent submitted with the acceptance request). We use those records to operate the Service, run re-acceptance flows when required, prevent abuse, and resolve disputes.
Crew, co-operator, and subcontractor access codes. The product can issue limited-access codes (for example, a crew calendar code or a co-operator code) that let people you choose see a narrow part of your workspace without a full account. You are responsible for who you share those codes with, for using the in-app controls to rotate or revoke a code when someone stops working with you, and for any action taken in your workspace through one of your codes. Rotating a code revokes prior access; we keep limited records of recent codes to help you and us investigate misuse.
Audit logs. We keep a limited internal log of important actions taken in your workspace (for example, plan changes, legal acceptance, and key billing events) so we can run the platform, investigate security incidents, and answer support questions.
Paid plans are billed through Stripe, Inc. (“Stripe”). By subscribing, you agree to pay on the schedule you select and to Stripe’s terms. Prices are in U.S. dollars unless we say otherwise; taxes may apply in addition.
When the product lets you change plans through us:
Subscription and platform fees are generally non-refundable. Payments are final except where we say otherwise below or where applicable law requires a refund.
We do not refund because you forgot to cancel, stopped using the product, did not use every feature, or changed your mind mid-cycle. A scheduled downgrade takes effect only at the next renewal, which is why we do not refund part of a period in that flow when you choose a lower plan.
Proration on an upgrade is an extra charge for better access for the rest of the period, not a refund of earlier charges. Proration credit on an immediate downgrade is applied to your customer balance and used against your next invoice; we do not return it to your card as cash.
If Stripe clearly shows a duplicate charge or a clear processing mistake in a given month, contact support. We will work in good faith to fix it, which may include refunding or crediting the mistaken part.
Nothing in these Terms limits any refund or cancellation rights you have under consumer law where you live if those rights cannot be waived.
If you dispute a charge with your bank instead of contacting us first, we may pause or close your account until the dispute is resolved. If the dispute is resolved in our favor or withdrawn, you still owe any valid amounts. We may try to recover bank or network fees from bad-faith or invalid disputes where the law and card rules allow.
You can manage cards, view invoices, and cancel or adjust your subscription in Stripe’s billing portal where we have enabled it, or directly from the in-app billing page. Canceling stops future renewals; it does not immediately delete your data unless we say otherwise or you request deletion, subject to law and what we need to keep for records.
You may not misuse the Service. Examples include hacking, malware, harassment, illegal content, or breaking export, sanctions, spam, or consumer laws. We may suspend or close accounts for serious violations.
To keep the Service reliable for everyone, we apply rate limits, daily send budgets, and other operational safeguards that may temporarily pause sends or AI requests when thresholds are reached. We may also pause individual accounts when our automated systems detect unusually high outbound activity, send-failure rates, or other patterns consistent with abuse.
If you want to collect money from your customers through quotes you send with the Service, you connect your own Stripe Express account to our platform from settings. We use Stripe Connect for this; Stripe asks you for the information it needs to verify you (such as your legal business details, beneficial-owner information, and bank account) and you accept Stripe’s Connected Account Agreement and other Stripe terms directly with Stripe during onboarding. Payments your customers make on your quotes settle into your connected Stripe account on Stripe’s payout schedule, not ours.
We are not the merchant of record for those customer payments. You are responsible for your prices, taxes, deposits, refunds, customer disputes, and complying with the laws and trade rules that apply to your business and the work you sell. We may show in the settings page whether Stripe has marked your connected account as enabled to accept charges; that signal comes from Stripe and is for your convenience only.
Optional payment features tied to your connected account. The product may let you:
If you stop using Stripe Connect or your connected account is closed, in-product features that depend on it will stop working.
You are responsible for what you send to your customers through the Service, including quote content, scope, pricing, signatures you collect, follow-ups, review-request emails, and post-payment messages. You are responsible for your agreements with your customers, your licenses and insurance, taxes, and compliance with the laws that apply to your trade and location. We are not your lawyer, accountant, or insurer.
Automated emails. The Service can send certain emails on your behalf when you turn them on, including follow-up emails to customers about open quotes, post-payment acceptance emails, and review-request emails that point to a Google Business review URL you supply. You can disable these defaults globally or per quote in settings. You must have a lawful basis to email each customer (for example, they asked you for a quote and gave you their email).
QuickBooks integration. If you connect QuickBooks Online from settings, after a successful customer payment we send a sales-receipt record to your QuickBooks company. You control whether to connect or disconnect QuickBooks, which company file (“realm”) we use, and which default service item to use for line items. Data we share with Intuit is governed by Intuit’s own terms and privacy policy.
Custom branding and your company site. If your plan allows it, you can upload your own logo and brand color, and publish a simple company site at a vanity subdomain or path. You are responsible for the content you publish there (including any past-work photos you upload) and for having the rights to use any logos, images, or marks you upload.
We do not perform construction, trade, or estimating work for you or your customers. We are not your contractor, subcontractor, estimator, agent, or insurer, and we are not a party to your agreements with your customers. AI-assisted editing, review, and customer-guidance tools are software features only.
The Service includes optional AI-assisted features such as a quote assistant, an AI quote review, an AI quote generator, decision-section pre-fill, photo and audio transcription for handwritten or spoken notes, in-app help chat, customer-facing AI decision guidance when you enable it per quote (for example, an “Ask about this quote” box on your customer’s decision guide where they can ask questions and receive AI replies grounded in that quote), and (on the Agency tier) an AI quote coach. Availability depends on your plan and may be metered by usage. Specific features may change over time.
When you use one of these features, content you have entered or uploaded (for example, line items and prices, scope text, notes, photos or audio you submit for transcription, your business profile and AI business context, your language preference, your chat messages with the AI, and the analytics summaries used by the coach) is sent to our third-party AI providers (today, Anthropic and Google) so they can return a response we show you. When you enable customer-facing AI decision guidance, your customers’ questions about that quote and the AI replies we generate may also be sent to those providers and stored with the quote record. Our agreements with these providers prohibit them from training their general models on your inputs and outputs in this Service. More detail about what is sent and our subprocessors is in the Privacy Policy.
AI output is generated automatically and may be wrong, incomplete, biased, or unsuitable for your trade, region, customer, or specific job. You are responsible for reviewing, editing, and approving anything before you send it or rely on it, and you remain responsible for the content and accuracy of every quote, message, and customer-facing document — even when AI helped produce it. When you turn on customer-facing AI guidance, you are also responsible for deciding whether that feature is appropriate for each quote, for the quote content the AI discusses with your customer, and for what your customers see on their link; AI replies to your customers are generated automatically, reflect only what is in that quote, and do not create a contract between us and your customer. Do not paste highly sensitive personal information (for example, government identifiers, full payment card numbers, or health information) into AI inputs.
We do not guarantee continuous availability of AI features and may pause, throttle, or remove them, including for cost or quality reasons. We do not refund based on AI output you disagree with or because an AI feature is temporarily unavailable.
We own the Service, branding, and software. You own what you upload. You grant us a limited license to host, process, and display your content as needed to provide the Service, including sending the necessary parts to subprocessors and AI providers when you use AI-assisted features, syncing the relevant parts to QuickBooks when you have connected it, and rendering your company site and customer-facing pages when you publish them.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, TO THE FULLEST EXTENT THE LAW ALLOWS. WE DO NOT WARRANT THAT AI OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PARTICULAR USE.
TO THE FULLEST EXTENT THE LAW ALLOWS, WE AND OUR SUPPLIERS ARE NOT LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, DATA, OR GOODWILL, EVEN IF WE WERE TOLD THAT COULD HAPPEN. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY TWELVE-MONTH PERIOD IS LIMITED TO THE GREATER OF (A) WHAT YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (B) ONE HUNDRED U.S. DOLLARS ($100), EXCEPT WHERE THE LAW FORBIDS THAT CAP.
To the extent the law allows, you will defend and reimburse us and our team against third-party claims and costs tied to your use of the Service, your content, your customers, your use of Stripe Connect or QuickBooks through the Service, or your breaking these Terms or the law.
We may update these Terms. For important changes, we will give notice as the law requires or as we describe in the product (for example, in the app or by email). Continued use after the effective date may mean you accept the update. Some changes may require you to agree again if we set that up.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except where mandatory consumer protection law in your home jurisdiction requires otherwise. Courts in Delaware have jurisdiction, subject to those mandatory rules.
For questions about these Terms, use the support or contact method published on this site.